JOIKU – Official Joiku Web Site

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Joiku HelpDesk


Joiku WiFi File Share Help

JoikuShare

Pro

Android 4.0

and up

JoikuShare

Free

Android 2.2

and up

 

 

JoikuShare

Windows

Windows   

Phone   

WP 8   


JoikuSpot Help

JoikuSpot

Premium

Nokia

Symbian S60, ^3

Maemo, Meego

JoikuSpot

Light

Nokia

Symbian S60, ^3

Maemo, Meego

 


JoikuSpeed Help

JoikuSpeed.com

Speed Map

Web Service

web browsers

Joiku Speed Test

Android app

Android 2.2

and up

 

 

 

 

 


Solutions for Top 7 JoikuSpot problems

  1. Use your operator's 3G internet access point (e.g. Movistar Internet). WAP access point will not work.
  2. If you get the 'connection failed' message make sure that you have both Mobile data and WiFi turned on in your phone.
  3. If you get ‘unable to start JoikuSpot’ you have another application in your phone reserving the WiFi for itself (e.g. Whatsapp, Fring, Boingo, Antivirus program). Release the WiFi for JoikuSpot to use.
  4. Make sure your connecting device (e.g. laptop or tablet) allows AD HOC WIFI connection. New Android tablets or phones (with latest OS) do not allow AD HOC WIFI, which means that you are not able to access JoikuSpot WiFi HotSpot with these devices.
  5. Make sure your operator mobile data plan subscription allows WiFi tethering.
  6. To set encryption on (in Premium Edition only): Stop JoikuSpot, Options - Settings - Set encryption level and password key.
  7. If a web page doesn't open, and you are using JoikuSpot Light, please upgrade to Premium Edition which supports all internet, intranet and email client protocols.